Privacy Policy

Task Clinic LLC ("TaskClinic," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at taskclinic.com (the "Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide

• Name and email address when you create an account
• Chat inputs, messages, device descriptions, and uploaded images submitted through our diagnostic tools
• Contact form submissions and support inquiries

Payment Information

• Payment transactions are processed securely by Stripe. We do not store your credit card number, CVV, or full payment details on our servers. We may receive limited information from Stripe such as the last four digits of your card, billing address, and transaction status.

Automatically Collected Information

• Device type, operating system, browser type, and version
• IP address and approximate geographic location
• Pages visited, features used, session duration, and referral source
• Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve the Service: Power AI diagnostics, deliver personalized recommendations, and enhance the accuracy of our tools.
• Process transactions: Handle payments, subscriptions, and digital product purchases.
• Provide support: Respond to inquiries, troubleshoot issues, and facilitate expert consultations.
• Communicate with you: Send account notifications, security alerts, and service updates.
• Optional marketing: With your consent, send promotional emails about new features, products, or offers. You may opt out at any time.
• Analytics and improvements: Analyze usage patterns to improve performance, user experience, and content quality.

3. Cookies & Tracking

TaskClinic uses cookies and similar technologies for the following purposes:

• Essential Cookies: Required for authentication, session management, and security. These are powered by Supabase and are necessary for the Service to function.
• Analytics Cookies: Help us understand how visitors interact with our platform so we can improve the user experience. These may be provided by third-party analytics services.
• Preference Cookies: Remember your settings and preferences, such as theme and language choices.

You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent you from using core features of the Service. For more details, see our Cookie Policy.

4. Third-Party Sharing

We do not sell your personal data. We may share information with the following categories of third parties strictly as needed to operate the Service:

• Stripe: For secure payment processing. Stripe's privacy policy governs their handling of your payment data.
• AI Providers: Chat inputs and device descriptions are processed by AI services to generate diagnostics. Data is transmitted securely and is not used to train third-party models.
• Analytics Providers: Anonymized usage data may be shared with analytics tools to improve the Service.
• Affiliate Partners: If you click an affiliate link and make a purchase, the affiliate partner may share transaction confirmation with us. We do not share your personal data with affiliates.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect the rights, safety, or property of TaskClinic or others.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS 1.3) and at rest (AES-256). Our infrastructure uses Supabase for authentication and database services. While we take reasonable precautions to protect your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
• Data Export: Request a portable copy of your data through your account Settings page.

To exercise any of these rights, contact us at support@taskclinic.com. We will respond to verified requests within 30 days.

7. Children's Privacy

TaskClinic is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at support@taskclinic.com.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing our agreements). Anonymized and aggregated data that cannot identify you may be retained indefinitely for analytics and product improvement.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated through the Service or via email. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Task Clinic LLC
30 N Gould St Ste R
Sheridan, WY 82801
Email: support@taskclinic.com